What are your Hours of Operation?

9-5 eastern Monday thru Friday – Online ordering is always available at www.BeverlyInternational.com/store

Back to FAQ main index

Is it possible to speak with a Live Person?

Beverly Product Advisors are available M-F 9-5 eastern to help. Give us a call at 1-800-781-3475 and we’ll take care of all the details.

Back to FAQ main index

How do I order?

Order online at www.BeverlyInternational.com/store, by phone (1-800-781-3475) or Fax (859-781-7590).

Back to FAQ main index

Is it safe to enter my information on your site?

At Beverly International, protecting your information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only Beverly International is able to decode your information.

Back to FAQ main index

Where is my order/ How do I track my shipment?

All tracking info is emailed to you directly from Tracking Updates at FedEx.com. US Postal Service tracking information is sent from [email protected]

If you do not receive tracking info, give us a call during business hours and a BI Product Advisor will be happy to assist you.

Back to FAQ main index

What is the best way to find the supplements I need?

  • Step 1: Go to our Supplement Profiling Chart to find a prioritized listing of supplements to help attain your specific goal while keeping you within your budget.
  • Step 2: Visit the BI Official Online Store.
  • Step 3: Use the Products section on the left hand side of the page to:
  • a. Place your order directly into The Express Order Page.
  • b. Or select a goal category from the Products section to explore further options.
  • c. You may also Search in the gray bar at the top of the page.

Back to FAQ main index

What is your return policy?

100% Money-Back Guarantee
To alleviate any concerns, we offer one of the best guarantees you will ever come across. If a Beverly International product is ever less than completely satisfactory, let us know within 60 days. We’ll give you a full 100% refund.

Back to FAQ main index

Questions, Comments, or Concerns?

Call 1-800-781-3475 M-F 9-5 ET and a BI Product Advisor will assist you. You may also email [email protected]

Back to FAQ main index

What payment types do you accept?

All major credit cards are accepted; Visa, MasterCard, Discover and American Express.

Your payment is processed at the time of your order.

KY residents are subject to 6% sales tax.

Back to FAQ main index

Do you accept PayPal?

BI does not currently accept payments via PayPal.

Back to FAQ main index

•  How do I determine the shipping charges on my order?
•   When will my order Ship?
•   Which carrier(s) do you use?
•   How long will it take my order to arrive?
•   Do you offer expedited shipping options?
•  How do I track my shipment?
•   Do you ship to US Military Addresses outside of the US?
•   Do you ship outside of the US?
•  What is UMP?
•  What is the difference between UMP and Muscle Provider?
•  I can only afford one, should I choose UMP or Muscle Provider?
•  My protein powder does not completely fill the container, is there some missing?
•  What are your best products for Fat loss?
•  What is the difference between Lean Out and 7-Keto?
•  What is the difference between Fit Tabs and Super Pak?
•  What do you recommend for putting on size?
•  Do any of your products contain...
•  What is the shelf life of your products?
•  Do you have samples?
•  Do any of your products contain illegal substances?
•  Can I take multiple Beverly products at once?
•  Is it safe for my teenager to use Beverly Supplements?

Beverly’s time-tested nutrition and training plans
If you’re not 100% satisfied after 60 days, then we will refund your money. No questions asked.
Personalized supplement regimen
Customized plans to meet your goals and budget.